Sending Rich Media Messages with WhatsApp Business API

WhatsApp Business API allows businesses to send rich media messages, enhancing customer engagement with interactive and visually appealing content.

Types of Rich Media Supported

  • Images – Share product photos, banners, or promotional graphics.
  • Videos – Engage customers with tutorials, ads, or brand stories.
  • Documents – Send PDFs, invoices, brochures, and more.
  • Audio Files – Share voice messages, podcasts, or product explanations.
  • Location Sharing – Help customers find your store or service location.
  • Interactive Buttons – Add quick replies or call-to-action for better customer interactions.

How to Send Rich Media Messages via WhatsApp API?

  • Get WhatsApp Business API Access – Partner with an authorized WhatsApp Business API provider like Hashtag SMS.
  • Use a Pre-Approved Message Template – For outbound messages, rich media templates must be approved by WhatsApp before use.
  • Integrate API with Your System – Use CRM, chatbot, or automation software to send and manage messages efficiently.
  • Send Media Messages via API Request – Use the API to attach media files (image, video, document) with the correct MIME type.

Leverage WhatsApp Business API with Hashtag SMS to send rich, interactive content and boost customer engagement. As the Best WhatsApp Business API Provider in Delhi, India, we offer secure, scalable, and cost-effective messaging solutions. Our services include bulk messaging, chatbot integration, and automation, helping businesses streamline communication and drive growth effortlessly.

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